New Employee: Carla Alexander

Carla Alexander – Customer Service Representative 

Carla, one of our new Customer Service Representatives, is a great example of what multitasking and organization look like in action. Just three months into her role, she is already making a difference through her diligence, communication, and eagerness to learn. 

Carla entered the chemical industry with clear intention, guided by her interest in Supply Chain Management. After exploring career paths in business, she discovered her passion for logistics and operations, a decision that eventually opened the door for her position at Soltex. 

As a Customer Service Representative, Carla handles a range of responsibilities to keep things moving at Soltex. She communicates with customers, runs daily reports, updates production tracking systems, schedules shipments, and tracks customer orders. She found it especially rewarding to see how multiple departments come together to fulfill a single purchase order, each step revealing the complexity behind every product delivered. 

Carla credits her effectiveness to being highly organized and capable of managing multiple tasks at once. But beyond technical skills, she emphasizes the importance of being open to growth. “Success,” she says, “means being a sponge, ready to learn, adapt, and absorb everything this field has to offer.” 

For Carla, what makes Soltex stand out is the commitment to work-life balance and the way Soltex recognizes employee contributions. That culture of respect and encouragement fuels a positive work environment, one where team members feel appreciated and empowered. 

Outside of Work 

When she is not at work, Carla stays active and creative. She enjoys running, tennis, dancing, painting, and exploring new cafes across Houston. Life at home is lively too, she shares it with her three dogs: Buster, Sasha, and Chip.  

Carla always brings a sense of enthusiasm and balance to everything she does. It’s that same energy she brings to her work at Soltex, where her reliability and focus continue to make a meaningful impact.